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How do I create a new form if I have an account with Treat Allergies?

You need to logon to your Treat Allergies account. You can use the easy access logon boxes found just below the main menu bar of any page. Once you have logged on, select the 'Help Me! link from your account options.

From here you can create a new inquiry. You will find that some of the details on this page are already filled in for you, based on your account information. Carefully fill in the remaining details, including an order number if the form relates to a particular order, a subject, and your query or comment. You can choose to be informed by e-mail whenever there is a reply to your contact form by ticking the box labelled 'Email notification'.
To send the inquiry to us, click on 'Submit Query'. You will be notified that your form has been successfully registered with us and give a number for your form. You will also receive an e-mail containing this information.

To view the inquiry while you are logged into your account, click on the 'Help Me!' link in your account menu. The 'Help Me!' page conveniently displays all of your current and previous inquiries on a single page, including details such as form number, order number, priority, status, date, and subject. You can view any inquiry in detail by clicking on the subject. The 'View inquiry' page chronologically lists all of the comments related to that inquiry. You can add a new comment by filling in the 'Add a comment' box and clicking on 'Update Inquiry'. These comments will now be included in the form whenever you view it.

If you ticked the 'Email notification' box when you created the contact form but have changed your mind, you can turn this option off here. Click the box so that the tick disappears if you no longer want to receive the e-mails. If you change your mind and decided that you want to receive the e-mails, you can always turn them on again by clicking in the box so that the tick reappears.